/**
 * Print Hut Reception Desk — internal call assistant.
 *
 * Every rule is scoped to the mount ID (#phReceptionCallTool / #phReceptionGate).
 * That is deliberate, not decoration: the pricom theme styles bare controls with
 *
 *   button, [type="button"], [type="reset"], [type="submit"] { … }
 *   input[type=text], select, textarea { … }
 *
 * Those selectors score 0,1,0 and 0,1,1 — the same as `.phR-flow` and
 * `.phR-field input` — and the theme stylesheet is enqueued after this one, so a
 * class-only selector loses the tie on source order and every button renders as
 * a 48px-tall red theme block. An ID in the selector wins outright, which keeps
 * this file free of !important.
 */

#phReceptionCallTool,
#phReceptionGate {
	--phR-ink: #0f172a;
	--phR-text: #334155;
	--phR-muted: #64748b;
	--phR-line: #d8e5dc;
	--phR-panel: #ffffff;
	--phR-soft: #f3faf6;
	--phR-primary: #059669;
	--phR-primary-dark: #047857;
	--phR-primary-soft: #ecfdf5;
	--phR-danger: #b91c1c;
	--phR-warn: #b45309;
	--phR-radius: 16px;
	--phR-radius-sm: 10px;
	--phR-shadow: 0 10px 28px rgba(15, 23, 42, 0.06);

	font-family: "Avenir Next", "Segoe UI", "Helvetica Neue", Arial, sans-serif;
	font-size: 16px;
	line-height: 1.5;
	color: var(--phR-text);
	background:
		radial-gradient(900px 420px at 0% -10%, rgba(5, 150, 105, 0.1), transparent 55%),
		linear-gradient(180deg, #f4faf6 0%, #eef4f0 100%);
	padding: 24px 16px 48px;
}

#phReceptionCallTool {
	min-height: 60vh;
}

#phReceptionCallTool *,
#phReceptionCallTool *::before,
#phReceptionCallTool *::after,
#phReceptionGate *,
#phReceptionGate *::before,
#phReceptionGate *::after {
	box-sizing: border-box;
}

/* ── Control baseline ─────────────────────────────────────────────
   Neutralises the theme's fixed 48px height, forced padding and red
   fill before the components below add their own appearance. */
#phReceptionCallTool :is(button, input, select, textarea) {
	height: auto;
	min-height: 0;
	margin: 0;
	font: inherit;
	line-height: 1.4;
	letter-spacing: normal;
	text-transform: none;
	text-shadow: none;
	background-image: none;
	box-shadow: none;
	color: var(--phR-ink);
}

#phReceptionCallTool :is(button, input, select, textarea):focus-visible,
#phReceptionGate a:focus-visible {
	outline: 3px solid rgba(5, 150, 105, 0.4);
	outline-offset: 2px;
}

#phReceptionCallTool input[type="checkbox"] {
	width: 18px;
	height: 18px;
	accent-color: var(--phR-primary);
}

/* ── Shell ────────────────────────────────────────────────────── */
#phReceptionCallTool .phR-shell {
	max-width: 1080px;
	margin: 0 auto;
}

#phReceptionCallTool .phR-top {
	display: flex;
	flex-wrap: wrap;
	gap: 16px;
	justify-content: space-between;
	align-items: flex-end;
	margin: 0 0 16px;
	padding: 24px;
	border-radius: var(--phR-radius);
	background: linear-gradient(135deg, #059669 0%, #047857 55%, #065f46 100%);
	color: #fff;
	box-shadow: var(--phR-shadow);
}

#phReceptionCallTool .phR-eyebrow {
	margin: 0 0 8px;
	font-size: 12px;
	font-weight: 800;
	letter-spacing: 0.08em;
	text-transform: uppercase;
	color: rgba(255, 255, 255, 0.85);
}

#phReceptionCallTool .phR-title {
	margin: 0 0 8px;
	font-size: clamp(28px, 4vw, 40px);
	line-height: 1.05;
	letter-spacing: -0.03em;
	font-weight: 800;
	color: #fff;
}

#phReceptionCallTool .phR-lede {
	margin: 0;
	max-width: 36rem;
	color: rgba(255, 255, 255, 0.88);
	font-size: 15px;
}

#phReceptionCallTool .phR-top__tools {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	align-items: flex-end;
}

#phReceptionCallTool .phR-staff {
	display: grid;
	gap: 4px;
	min-width: 200px;
	font-size: 12px;
	font-weight: 700;
	color: rgba(255, 255, 255, 0.9);
}

#phReceptionCallTool .phR-staff input {
	width: 100%;
	padding: 11px 12px;
	border: 1px solid rgba(255, 255, 255, 0.4);
	border-radius: var(--phR-radius-sm);
	background: rgba(255, 255, 255, 0.16);
	color: #fff;
	font-weight: 600;
}

#phReceptionCallTool .phR-staff input::placeholder {
	color: rgba(255, 255, 255, 0.6);
}

#phReceptionCallTool .phR-opening {
	margin: 0;
	font-size: 15px;
	font-weight: 700;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-callbar {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 12px;
	margin: 0 0 16px;
	padding: 12px 16px;
	border-radius: var(--phR-radius-sm);
	background: var(--phR-panel);
	border: 1px solid var(--phR-line);
	border-left: 4px solid var(--phR-primary);
}

#phReceptionCallTool .phR-callbar .phR-staff {
	display: flex;
	align-items: center;
	gap: 8px;
	min-width: 0;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-callbar .phR-staff input {
	width: 140px;
	padding: 7px 10px;
	border: 1px solid var(--phR-line);
	border-radius: 8px;
	background: #fff;
	color: var(--phR-ink);
	font-size: 13px;
}

#phReceptionCallTool .phR-callbar .phR-staff input::placeholder {
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-toast {
	margin: 0 0 16px;
	padding: 12px 16px;
	border-radius: var(--phR-radius-sm);
	background: var(--phR-primary-soft);
	border: 1px solid #a7f3d0;
	color: var(--phR-primary-dark);
	font-size: 14px;
	font-weight: 700;
}

#phReceptionCallTool .phR-toast.is-err {
	background: #fef2f2;
	border-color: #fecaca;
	color: var(--phR-danger);
}

#phReceptionCallTool .phR-rules {
	margin: 0 0 16px;
	padding: 16px;
	border-radius: var(--phR-radius-sm);
	background: var(--phR-primary-soft);
	border: 1px solid #a7f3d0;
}

#phReceptionCallTool .phR-rules strong {
	display: block;
	margin-bottom: 8px;
	color: var(--phR-primary-dark);
	font-size: 14px;
}

#phReceptionCallTool .phR-rules ul {
	margin: 0;
	padding-left: 20px;
	list-style: disc;
}

#phReceptionCallTool .phR-rules li {
	margin: 4px 0;
	font-size: 14px;
}

/* ── Blocks ───────────────────────────────────────────────────── */
#phReceptionCallTool .phR-block {
	margin: 0 0 16px;
	padding: 24px;
	border-radius: var(--phR-radius);
	background: var(--phR-panel);
	border: 1px solid var(--phR-line);
	box-shadow: var(--phR-shadow);
}

#phReceptionCallTool .phR-block__head {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 8px;
	margin-bottom: 16px;
}

#phReceptionCallTool .phR-block__head h2 {
	margin: 0;
	font-size: 18px;
	font-weight: 800;
	letter-spacing: -0.01em;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-step {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	flex: 0 0 auto;
	width: 28px;
	height: 28px;
	border-radius: 999px;
	background: var(--phR-primary);
	color: #fff;
	font-size: 13px;
	font-weight: 800;
}

#phReceptionCallTool .phR-hint,
#phReceptionCallTool .phR-muted {
	margin: 0;
	color: var(--phR-muted);
	font-size: 13px;
}

#phReceptionCallTool .phR-hint {
	margin-left: auto;
}

#phReceptionCallTool .phR-muted.is-ok {
	color: var(--phR-primary-dark);
	font-weight: 700;
}

#phReceptionCallTool .phR-muted.is-err {
	color: var(--phR-danger);
	font-weight: 700;
}

/* ── Call-type cards ──────────────────────────────────────────── */
#phReceptionCallTool .phR-flows {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(168px, 1fr));
	gap: 8px;
}

#phReceptionCallTool .phR-flow {
	display: grid;
	gap: 4px;
	align-content: start;
	width: 100%;
	padding: 16px;
	border-radius: 12px;
	border: 1px solid var(--phR-line);
	background: var(--phR-soft);
	text-align: left;
	cursor: pointer;
	transition: border-color 0.15s ease, transform 0.15s ease, background 0.15s ease;
}

#phReceptionCallTool .phR-flow:hover {
	border-color: #6ee7b7;
	background: #fff;
	transform: translateY(-1px);
}

#phReceptionCallTool .phR-flow.is-active {
	background: #fff;
	border-color: var(--flow, var(--phR-primary));
	box-shadow: inset 0 0 0 1px var(--flow, var(--phR-primary));
}

#phReceptionCallTool .phR-flow__icon {
	font-size: 22px;
	line-height: 1;
}

#phReceptionCallTool .phR-flow__title {
	font-size: 15px;
	font-weight: 800;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-flow__meta {
	font-size: 12px;
	font-weight: 500;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-text-btn {
	display: inline-flex;
	align-items: center;
	min-height: 32px;
	margin-top: 10px;
	padding: 4px 0;
	border: 0;
	background: transparent;
	color: var(--phR-primary-dark);
	font-size: 13px;
	font-weight: 800;
	text-decoration: underline;
	text-underline-offset: 3px;
	cursor: pointer;
}

#phReceptionCallTool .phR-text-btn:hover {
	color: var(--phR-primary);
}

#phReceptionCallTool .phR-add-details {
	margin: 0 0 8px;
}

/* ── VOYS directory ──────────────────────────────────────────── */
#phReceptionCallTool .phR-directory {
	margin: 0 0 16px;
	padding: 16px;
	border-radius: 12px;
	background: var(--phR-soft);
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-directory__head {
	display: flex;
	flex-wrap: wrap;
	justify-content: space-between;
	align-items: flex-start;
	gap: 8px;
	margin-bottom: 12px;
	font-size: 13px;
}

#phReceptionCallTool .phR-directory__head > div {
	display: grid;
	gap: 2px;
}

#phReceptionCallTool .phR-directory__head strong {
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-directory__head span {
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-icon-btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 40px;
	min-width: 40px;
	height: 40px;
	padding: 0;
	border: 1px solid var(--phR-line);
	border-radius: 999px;
	background: #fff;
	color: var(--phR-ink);
	font-size: 24px;
	line-height: 1;
	cursor: pointer;
}

#phReceptionCallTool .phR-phone {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
	gap: 8px;
}

#phReceptionCallTool .phR-phone__card {
	padding: 16px;
	border-radius: 12px;
	background: var(--phR-soft);
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-phone__card strong {
	display: block;
	margin-bottom: 8px;
	font-size: 12px;
	font-weight: 800;
	letter-spacing: 0.06em;
	text-transform: uppercase;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-phone__list {
	display: grid;
	gap: 4px;
}

#phReceptionCallTool .phR-ext {
	display: flex;
	gap: 8px;
	align-items: center;
	width: 100%;
	padding: 10px 12px;
	border-radius: var(--phR-radius-sm);
	border: 1px solid transparent;
	background: #fff;
	text-align: left;
	cursor: pointer;
	transition: border-color 0.15s ease;
}

#phReceptionCallTool .phR-ext:hover {
	border-color: var(--phR-primary);
	background: #fff;
}

#phReceptionCallTool .phR-ext.is-copied {
	border-color: var(--phR-primary);
	background: var(--phR-primary-soft);
}

#phReceptionCallTool .phR-ext__num {
	flex: 0 0 auto;
	min-width: 76px;
	font-weight: 800;
	font-variant-numeric: tabular-nums;
	color: var(--phR-primary-dark);
}

#phReceptionCallTool .phR-ext__name {
	font-size: 13px;
	font-weight: 500;
	color: var(--phR-text);
}

/* ── Script detail ───────────────────────────────────────────── */
#phReceptionCallTool .phR-empty {
	padding: 40px 16px;
	text-align: center;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-detail__head {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 8px;
	margin-bottom: 16px;
	padding-bottom: 16px;
	border-bottom: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-detail__head p {
	margin: 8px 0 0;
	color: var(--phR-muted);
	font-size: 14px;
}

#phReceptionCallTool .phR-pill {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	padding: 8px 12px;
	border-radius: 999px;
	background: var(--phR-primary-soft);
	border: 1px solid var(--phR-line);
	color: var(--phR-ink);
	font-size: 13px;
	font-weight: 800;
}

#phReceptionCallTool .phR-change-flow {
	margin: 0;
	min-height: 40px;
	padding: 8px 4px;
}

@supports (background: color-mix(in srgb, red 10%, white)) {
	#phReceptionCallTool .phR-pill {
		background: color-mix(in srgb, var(--flow, var(--phR-primary)) 12%, white);
		border-color: color-mix(in srgb, var(--flow, var(--phR-primary)) 32%, white);
		color: var(--flow, var(--phR-primary-dark));
	}
}

#phReceptionCallTool .phR-panel {
	margin: 24px 0;
}

#phReceptionCallTool .phR-panel h3 {
	margin: 0 0 8px;
	font-size: 15px;
	font-weight: 800;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-panel h2 {
	margin: 0 0 4px;
	font-size: 16px;
	font-weight: 800;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-panel--script {
	margin-top: 0;
}

#phReceptionCallTool .phR-panel--essentials {
	margin-bottom: 16px;
	padding: 16px;
	border-radius: 12px;
	background: var(--phR-soft);
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-panel--essentials .phR-muted {
	margin-bottom: 12px;
}

#phReceptionCallTool .phR-panel--details {
	padding: 16px;
	border-radius: 12px;
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-says {
	display: grid;
	gap: 8px;
}

#phReceptionCallTool .phR-say {
	display: grid;
	grid-template-columns: 28px 1fr;
	gap: 8px;
	padding: 16px;
	border-radius: 12px;
	background: var(--phR-soft);
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-say__n {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 28px;
	height: 28px;
	border-radius: 999px;
	background: var(--phR-ink);
	color: #fff;
	font-size: 12px;
	font-weight: 800;
}

#phReceptionCallTool .phR-say small {
	display: block;
	margin-bottom: 4px;
	font-size: 11px;
	font-weight: 800;
	letter-spacing: 0.06em;
	text-transform: uppercase;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-say p {
	margin: 0;
	font-size: 16px;
	font-weight: 600;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-say--current {
	padding: 20px;
	background: #fff;
	border-color: #86efac;
	box-shadow: 0 8px 18px rgba(5, 150, 105, 0.08);
}

#phReceptionCallTool .phR-say--current p {
	font-size: clamp(18px, 2vw, 22px);
	line-height: 1.35;
}

#phReceptionCallTool .phR-script-progress {
	margin-bottom: 8px;
	color: var(--phR-muted);
	font-size: 12px;
	font-weight: 800;
	text-transform: uppercase;
	letter-spacing: 0.06em;
}

#phReceptionCallTool .phR-script-nav {
	display: flex;
	justify-content: space-between;
	gap: 8px;
	margin-top: 12px;
}

#phReceptionCallTool .phR-script-nav .phR-btn {
	min-width: 120px;
}

#phReceptionCallTool .phR-btn:disabled {
	cursor: not-allowed;
	opacity: 0.45;
}

#phReceptionCallTool .phR-status-slot {
	margin-top: 8px;
	padding: 12px;
	border-radius: var(--phR-radius-sm);
	background: #fff7ed;
	border: 1px dashed #fdba74;
	color: var(--phR-warn);
	font-size: 13px;
}

#phReceptionCallTool .phR-status-slot.has-status {
	background: var(--phR-primary-soft);
	border: 1px solid #6ee7b7;
	color: var(--phR-primary-dark);
	font-size: 15px;
	font-weight: 600;
}

#phReceptionCallTool .phR-steps {
	display: grid;
	gap: 4px;
	margin: 0;
	padding: 0;
	list-style: none;
}

#phReceptionCallTool .phR-check {
	display: flex;
	gap: 8px;
	align-items: flex-start;
	padding: 12px;
	border-radius: var(--phR-radius-sm);
	border: 1px solid var(--phR-line);
	background: #fff;
	cursor: pointer;
	font-size: 14px;
	transition: border-color 0.15s ease;
}

#phReceptionCallTool .phR-check:hover {
	border-color: #6ee7b7;
}

#phReceptionCallTool .phR-check input {
	flex: 0 0 auto;
	margin-top: 2px;
}

#phReceptionCallTool .phR-check input:checked + span {
	color: var(--phR-muted);
	text-decoration: line-through;
}

#phReceptionCallTool .phR-callouts {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
	gap: 8px;
	margin: 24px 0;
}

#phReceptionCallTool .phR-guidance {
	margin-top: 8px;
}

#phReceptionCallTool .phR-callout {
	padding: 16px;
	border-radius: 12px;
	font-size: 14px;
}

#phReceptionCallTool .phR-callout strong {
	display: block;
	margin-bottom: 4px;
	font-size: 12px;
	font-weight: 800;
	letter-spacing: 0.06em;
	text-transform: uppercase;
}

#phReceptionCallTool .phR-callout p {
	margin: 0;
}

#phReceptionCallTool .phR-callout--route {
	background: #eff6ff;
	border: 1px solid #bfdbfe;
	color: #1e3a8a;
}

#phReceptionCallTool .phR-callout--warn {
	background: #fef2f2;
	border: 1px solid #fecaca;
	color: #7f1d1d;
}

/* ── Capture fields ──────────────────────────────────────────── */
#phReceptionCallTool .phR-fields {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
	gap: 16px;
}

#phReceptionCallTool .phR-field {
	display: grid;
	gap: 4px;
	font-size: 12px;
	font-weight: 700;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-field--wide {
	grid-column: 1 / -1;
}

#phReceptionCallTool .phR-field :is(input, select, textarea) {
	width: 100%;
	max-width: 100%;
	padding: 12px;
	border: 1px solid var(--phR-line);
	border-radius: var(--phR-radius-sm);
	background: #fff;
	font-size: 15px;
	font-weight: 500;
	color: var(--phR-ink);
}

/* The theme sets `select { appearance: none }` and supplies its own arrow via
   background-image. Our solid background removes that arrow, so the chevron has
   to be ours or the dropdown loses its affordance entirely. */
#phReceptionCallTool .phR-field select {
	-webkit-appearance: none;
	appearance: none;
	padding-right: 40px;
	background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%23047857' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M4 6l4 4 4-4'/%3E%3C/svg%3E");
	background-repeat: no-repeat;
	background-position: right 12px center;
	background-size: 16px 16px;
}

#phReceptionCallTool .phR-field textarea {
	min-height: 96px;
	resize: vertical;
}

#phReceptionCallTool .phR-field :is(input, select, textarea):focus {
	border-color: var(--phR-primary);
}

/* ── Live lookup ─────────────────────────────────────────────── */
#phReceptionCallTool .phR-lookup {
	margin: 0 0 24px;
	padding: 16px;
	border-radius: 12px;
	background: #f0fdf4;
	border: 1px solid #bbf7d0;
}

#phReceptionCallTool .phR-lookup--off {
	background: #f8fafc;
	border-color: var(--phR-line);
}

#phReceptionCallTool .phR-lookup__row {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
}

#phReceptionCallTool .phR-lookup__row input {
	flex: 1 1 240px;
	width: auto;
}

#phReceptionCallTool .phR-lookup__speak {
	margin: 8px 0 0;
	padding: 12px;
	border-radius: var(--phR-radius-sm);
	background: #fff;
	border: 1px solid #86efac;
	color: var(--phR-primary-dark);
	font-size: 15px;
	font-weight: 600;
}

#phReceptionCallTool .phR-lookup__list {
	display: grid;
	gap: 4px;
	margin: 8px 0 0;
	padding: 0;
	list-style: none;
}

#phReceptionCallTool .phR-lookup__pick {
	width: 100%;
	padding: 10px 12px;
	border-radius: 8px;
	border: 1px solid var(--phR-line);
	background: #fff;
	text-align: left;
	font-size: 13px;
	cursor: pointer;
}

#phReceptionCallTool .phR-lookup__pick:hover {
	border-color: var(--phR-primary);
}

/* ── Actions ─────────────────────────────────────────────────── */
#phReceptionCallTool .phR-route {
	margin: 16px 0;
}

#phReceptionCallTool .phR-actions {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	margin: 24px 0 8px;
}

#phReceptionCallTool .phR-btn,
#phReceptionGate .phR-btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	gap: 8px;
	min-height: 44px;
	padding: 12px 20px;
	border: 1px solid transparent;
	border-radius: var(--phR-radius-sm);
	background: #fff;
	font-size: 15px;
	font-weight: 700;
	text-decoration: none;
	cursor: pointer;
	transition: background 0.15s ease, border-color 0.15s ease;
}

#phReceptionCallTool .phR-btn--primary,
#phReceptionGate .phR-btn--primary {
	background: var(--phR-primary);
	border-color: var(--phR-primary);
	color: #fff;
}

#phReceptionCallTool .phR-btn--primary:hover,
#phReceptionGate .phR-btn--primary:hover {
	background: var(--phR-primary-dark);
	border-color: var(--phR-primary-dark);
	color: #fff;
}

#phReceptionCallTool .phR-top .phR-btn--ghost {
	background: rgba(255, 255, 255, 0.16);
	border-color: rgba(255, 255, 255, 0.4);
	color: #fff;
}

#phReceptionCallTool .phR-top .phR-btn--ghost:hover {
	background: rgba(255, 255, 255, 0.26);
}

#phReceptionCallTool .phR-top a.phR-btn--back {
	text-decoration: none;
}

#phReceptionCallTool .phR-detail .phR-btn--ghost,
#phReceptionGate .phR-btn--ghost {
	background: #fff;
	border-color: var(--phR-line);
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-detail .phR-btn--ghost:hover,
#phReceptionGate .phR-btn--ghost:hover {
	border-color: var(--phR-primary);
	color: var(--phR-primary-dark);
}

#phReceptionCallTool .phR-btn--email {
	background: var(--phR-ink);
	border-color: var(--phR-ink);
	color: #fff;
}

#phReceptionCallTool .phR-btn--email:hover {
	background: #1e293b;
	color: #fff;
}

#phReceptionCallTool .phR-btn--email.is-disabled {
	opacity: 0.35;
	pointer-events: none;
}

#phReceptionCallTool .phR-summary {
	margin-top: 16px;
	padding: 16px;
	border-radius: 12px;
	background: var(--phR-ink);
	color: #e2e8f0;
	font-family: ui-monospace, "SF Mono", Menlo, Consolas, monospace;
	font-size: 12px;
	line-height: 1.6;
	white-space: pre-wrap;
	overflow-wrap: anywhere;
	overflow: auto;
}

/* ── Call log ────────────────────────────────────────────────── */
#phReceptionCallTool .phR-log__list {
	display: grid;
	gap: 8px;
	margin: 0;
	padding: 0;
	list-style: none;
}

#phReceptionCallTool .phR-log__list li {
	padding: 12px;
	border-radius: var(--phR-radius-sm);
	background: var(--phR-soft);
	border: 1px solid var(--phR-line);
	font-size: 14px;
}

#phReceptionCallTool .phR-log__list small {
	display: block;
	margin-top: 4px;
	color: var(--phR-muted);
	font-size: 12px;
}

/* ── On-call mode: strip everything that is not the live call ─── */
#phReceptionCallTool.is-compact .phR-collapse {
	display: none;
}

#phReceptionCallTool.is-compact .phR-top {
	padding: 16px;
}

#phReceptionCallTool.is-compact .phR-lede {
	display: none;
}

#phReceptionCallTool.is-compact .phR-title {
	font-size: 24px;
}

/* ── Access gate (logged out / no permission) ────────────────── */
#phReceptionGate {
	min-height: 40vh;
	display: flex;
	align-items: center;
	justify-content: center;
}

#phReceptionGate .phR-gate {
	max-width: 480px;
	padding: 40px 32px;
	border-radius: var(--phR-radius);
	background: var(--phR-panel);
	border: 1px solid var(--phR-line);
	box-shadow: var(--phR-shadow);
	text-align: center;
}

#phReceptionGate .phR-gate__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 56px;
	height: 56px;
	margin-bottom: 16px;
	border-radius: 999px;
	background: var(--phR-primary-soft);
	font-size: 24px;
}

#phReceptionGate .phR-gate h1 {
	margin: 0 0 8px;
	font-size: 26px;
	font-weight: 800;
	letter-spacing: -0.02em;
	color: var(--phR-ink);
}

#phReceptionGate .phR-gate p {
	margin: 0 0 24px;
	color: var(--phR-muted);
	font-size: 15px;
}

#phReceptionGate .phR-gate__actions {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	justify-content: center;
}

/* ── Loading placeholder (holds height so nothing shifts) ────── */
#phReceptionCallTool .phR-boot {
	max-width: 1080px;
	margin: 0 auto;
	padding: 40px 24px;
	border-radius: var(--phR-radius);
	background: var(--phR-panel);
	border: 1px solid var(--phR-line);
	color: var(--phR-muted);
	text-align: center;
}

#phReceptionCallTool .phR-boot h1 {
	margin: 0 0 8px;
	font-size: 28px;
	font-weight: 800;
	letter-spacing: -0.02em;
	color: var(--phR-ink);
}

#phReceptionCallTool .phR-boot p {
	margin: 0;
}

/* ── Call Hub progress, find, chips, result ──────────────────── */
#phReceptionCallTool .phR-progress {
	display: flex;
	gap: 8px;
	margin: 0 0 16px;
	padding: 0;
	list-style: none;
}

#phReceptionCallTool .phR-progress li {
	flex: 1 1 0;
	min-width: 0;
	padding: 8px 10px;
	border-radius: 999px;
	background: #fff;
	border: 1px solid var(--phR-line);
	color: var(--phR-muted);
	font-size: 12px;
	font-weight: 800;
	letter-spacing: 0.04em;
	text-transform: uppercase;
	text-align: center;
}

#phReceptionCallTool .phR-progress li.is-current {
	background: var(--phR-primary-soft);
	border-color: #6ee7b7;
	color: var(--phR-primary-dark);
}

#phReceptionCallTool .phR-progress li.is-done {
	background: #ecfdf5;
	color: var(--phR-primary);
}

#phReceptionCallTool .phR-find {
	margin: 0 0 16px;
}

#phReceptionCallTool .phR-find__out {
	margin-top: 8px;
	padding: 8px;
	border-radius: 12px;
	background: #fff;
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-find__list {
	display: grid;
	gap: 4px;
	margin: 0;
	padding: 0;
	list-style: none;
}

#phReceptionCallTool .phR-find__hit {
	display: flex;
	justify-content: space-between;
	align-items: baseline;
	gap: 12px;
	width: 100%;
	padding: 12px;
	border-radius: 10px;
	border: 1px solid transparent;
	background: var(--phR-soft);
	text-align: left;
	cursor: pointer;
}

#phReceptionCallTool .phR-find__hit:hover {
	border-color: var(--phR-primary);
}

#phReceptionCallTool .phR-find__hit span {
	color: var(--phR-muted);
	font-size: 13px;
}

#phReceptionCallTool .phR-call-type__extra {
	display: flex;
	flex-wrap: wrap;
	gap: 8px 16px;
	align-items: center;
	margin-top: 8px;
}

#phReceptionCallTool .phR-unsure {
	font-weight: 800;
}

#phReceptionCallTool .phR-panel--say,
#phReceptionCallTool .phR-panel--ask,
#phReceptionCallTool .phR-panel--do {
	margin: 16px 0;
	padding: 16px;
	border-radius: 12px;
	background: #fff;
	border: 1px solid var(--phR-line);
}

#phReceptionCallTool .phR-panel--say {
	background: #f0fdf4;
	border-color: #bbf7d0;
}

#phReceptionCallTool .phR-chips {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	margin: 0 0 12px;
}

#phReceptionCallTool .phR-chip {
	display: inline-flex;
	flex-direction: column;
	align-items: flex-start;
	gap: 2px;
	min-height: 40px;
	padding: 8px 12px;
	border-radius: 999px;
	border: 1px solid var(--phR-line);
	background: #fff;
	color: var(--phR-ink);
	font-size: 13px;
	font-weight: 700;
	cursor: pointer;
	text-decoration: none;
}

#phReceptionCallTool .phR-chip small {
	font-size: 11px;
	font-weight: 600;
	color: var(--phR-muted);
}

#phReceptionCallTool .phR-chip:hover,
#phReceptionCallTool .phR-chip.is-copied {
	border-color: var(--phR-primary);
	background: var(--phR-primary-soft);
}

#phReceptionCallTool .phR-chip--link {
	flex-direction: row;
	align-items: center;
}

#phReceptionCallTool .phR-result {
	display: flex;
	flex-wrap: wrap;
	gap: 12px;
	justify-content: space-between;
	align-items: center;
	margin: 0 0 8px;
	padding: 12px;
	border-radius: 12px;
	background: #fff;
	border: 1px solid #86efac;
}

#phReceptionCallTool .phR-result__copy {
	display: grid;
	gap: 2px;
	min-width: 0;
}

#phReceptionCallTool .phR-result__copy strong {
	color: var(--phR-ink);
	font-size: 15px;
}

#phReceptionCallTool .phR-result__copy span {
	color: var(--phR-text);
	font-size: 13px;
}

#phReceptionCallTool .phR-result__acts {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
}

@media (max-width: 640px) {
	#phReceptionCallTool,
	#phReceptionGate {
		padding: 16px 12px 40px;
	}

	#phReceptionCallTool .phR-top,
	#phReceptionCallTool .phR-block {
		padding: 16px;
	}

	#phReceptionCallTool .phR-top {
		gap: 12px;
		align-items: flex-start;
	}

	#phReceptionCallTool .phR-title {
		font-size: 28px;
	}

	#phReceptionCallTool .phR-lede {
		display: none;
	}

	#phReceptionCallTool .phR-top__tools {
		width: 100%;
	}

	#phReceptionCallTool .phR-top__tools .phR-btn {
		flex: 1 1 0;
		min-height: 48px;
		padding: 10px 8px;
		font-size: 14px;
	}

	#phReceptionCallTool .phR-call-type {
		scroll-margin-top: 12px;
	}

	#phReceptionCallTool .phR-flows {
		grid-template-columns: repeat(2, minmax(0, 1fr));
		gap: 10px;
	}

	#phReceptionCallTool .phR-flow {
		min-height: 112px;
		padding: 14px 12px;
	}

	#phReceptionCallTool .phR-flow__icon {
		font-size: 24px;
	}

	#phReceptionCallTool .phR-flow__title {
		font-size: 14px;
		line-height: 1.2;
	}

	#phReceptionCallTool .phR-flow__meta {
		font-size: 11px;
		line-height: 1.25;
	}

	#phReceptionCallTool .phR-staff {
		min-width: 0;
		flex: 1 1 100%;
	}

	#phReceptionCallTool .phR-progress {
		flex-wrap: wrap;
	}

	#phReceptionCallTool .phR-progress li {
		flex: 1 1 calc(50% - 8px);
		min-height: 40px;
	}

	#phReceptionCallTool .phR-chip {
		min-height: 44px;
		font-size: 14px;
	}

	#phReceptionCallTool .phR-result {
		align-items: stretch;
	}

	#phReceptionCallTool .phR-result__acts .phR-chip {
		flex: 1 1 auto;
	}

	#phReceptionCallTool .phR-lookup__row {
		flex-direction: column;
	}

	#phReceptionCallTool .phR-lookup__row .phR-btn {
		width: 100%;
	}

	#phReceptionCallTool .phR-actions .phR-btn {
		flex: 1 1 100%;
		min-height: 52px;
	}

	#phReceptionCallTool .phR-callbar .phR-staff {
		width: 100%;
	}

	#phReceptionCallTool .phR-callbar .phR-staff input {
		flex: 1 1 auto;
	}

	#phReceptionCallTool .phR-script-nav .phR-btn {
		flex: 1 1 0;
		min-width: 0;
		min-height: 52px;
	}

	#phReceptionCallTool .phR-say--current {
		padding: 16px;
	}

	#phReceptionCallTool .phR-say--current p {
		font-size: 19px;
	}

	#phReceptionCallTool .phR-fields {
		grid-template-columns: 1fr;
		gap: 12px;
	}

	#phReceptionCallTool .phR-field :is(input, select, textarea) {
		min-height: 48px;
		font-size: 16px;
	}

	#phReceptionCallTool .phR-phone {
		grid-template-columns: 1fr;
	}

	#phReceptionCallTool .phR-ext {
		min-height: 48px;
		padding: 12px;
	}

	#phReceptionCallTool .phR-text-btn {
		min-height: 44px;
		font-size: 14px;
	}
}

@media (prefers-reduced-motion: reduce) {
	#phReceptionCallTool :is(.phR-flow, .phR-ext, .phR-check, .phR-btn) {
		transition: none;
	}

	#phReceptionCallTool .phR-flow:hover {
		transform: none;
	}
}

@media print {
	#phReceptionCallTool :is(.phR-top, .phR-flows, .phR-phone, .phR-actions, .phR-lookup, .phR-collapse) {
		display: none;
	}

	#phReceptionCallTool {
		background: none;
		padding: 0;
	}
}